Cancellation & freezes

Membership freezes, cancellations and class late-cancels follow the plan rules shown at purchase and any written club policy.

Class bookings

Cancel before the session cancellation deadline in the member portal. Late cancels and no-shows may be recorded against your membership.

Memberships

Request freezes or cancellations via the portal contact options or reception. Refund eligibility depends on the plan and payment provider rules.

[CONFIRM] Publish final freeze/cancel windows and fees with Genesis Hybrid management. Contact info@genesishybrid.com.